Swarovski UK

Return policy

We are committed to providing customer satisfaction with the service. Customers within seven days after receipt, return any unused, not broken, and contains the original packaging, manuals / accompanying documents and packaging materials, the original delivery note / invoice products (ie with the same merchandise arrives status of goods), and press the return guidelines on this web site for a full refund or exchange.
Please note that the replacement is only limited to the replacement of the same product. And we will be based on the customer's choice and return the site under the guidance of the decision to make a replacement or return. Do not purchased from online stores Swarovski Swarovski product returns retail outlets. Unless due to defects in the product itself, or send the wrong reasons customers or late delivery and return, we will return in accordance with the site guidelines to charge you for shipping.